At VTM we closely follow the developments in the Aviation & Airports market. It is extremely important for us to keep abreast of market trends so to be always well prepared to provide services with the excellence level expected by our clients. Looking at the various geographies in which we are present, we highlight the Portuguese […]
Last week, Brazil’s “Guarded Bus Stop” outdoor campaign was awarded a gold lion at the Cannes Lions Festival, the “Oscars” of the media, marketing and creativity industry. This recognition highlights the importance of promoting gender equality in the transport sector by addressing travellers’ security perceptions, one of the most critical aspects determining travel satisfaction. In […]
With the liberalisation of rail passenger transport from May 2021, three new operators of High-Speed rail services started operating on the Spanish HS network: OUIGO (SNCF), IRYO (Trenitalia, Air Nostrum and Globalvia) and AVLO (RENFE’s low-cost AVE). According to the latest CNMC quarterly report (2023Q1), with the entry of the new operators, passengers carried on […]
VTM is thrilled to announce that we have been selected as the service provider to conduct the Airport Service Quality (ASQ) surveys at the five major Portuguese airports starting from April 1st, 2023! The ASQ Surveys, coordinated by ACI World – Airports Council International, play a crucial role in assessing passenger satisfaction and improving airport services […]