VTM selected as the service provider for ASQ surveys at the five major Portuguese airports
VTM is thrilled to announce that we have been selected as the service provider to conduct the Airport Service Quality (ASQ) surveys at the five major Portuguese airports starting from April 1st, 2023!
The ASQ Surveys, coordinated by ACI World – Airports Council International, play a crucial role in assessing passenger satisfaction and improving airport services worldwide. Our team at VTM is honored to be entrusted with this important task by ANA – Aeroportos de Portugal, SA.
This partnership reflects VTM’s commitment to excellence in delivering high-quality services and distinct solutions. As the chosen service provider, we will leverage our expertise to gather valuable insights directly from passengers, helping ANA Aeroportos enhance the airport experience and ensure that it continues to meet and exceed travelers’ expectations.
We are proud to contribute to the continuous improvement of the Portuguese airport industry. This opportunity presents a great challenge for the next three years, and we are confident in our ability to deliver outstanding work, just as our esteemed Clients have come to expect from us.
Stay tuned for updates as we work closely with ANA Aeroportos to elevate the passenger experience and make Portuguese airports world-class destinations!
Latest news
All news
Key challenges to widespread adoption of clean hydrogen in urban mobility: a chicken-and-egg problem?
This is the third article of a trilogy about the application of hydrogen technologies in transport. The first one and the second one are still accessible on our website. Our previous article briefly introduces the tech under the hood of fuel cell vehicles (FCV) and their main advantages over battery electric vehicles (BEV). Depending […]
Micromobility, mandatory insurance, and the case of pedelecs: between European law and the Portuguese transposition
The rapid surge in the use of electric vehicles — notably e-scooters, cargo bikes, and pedal-assist bicycles (pedelecs), among other forms of micromobility — has introduced new challenges in the realm of road safety. In response to this evolving landscape, the European Union (EU) introduced regulatory measures aimed at safeguarding users through mandatory third-party liability […]
